The CCC takes your privacy very seriously and respects the confidentiality and integrity of any information you provide us as a user of the website located at https://theccc.com.au/ (the Site) This policy has been drafted having regard to CCC’s obligations under the Privacy Act 1988 – including the National Privacy Principles (the Privacy Act).

Collection of information 
The CCC will only collect personal information where the information is necessary for The CCC to perform one or more of its functions or activities. In this context, “collect” means gather, acquire or obtain by any means, information in circumstances where the individual and retailer is identifiable or identified.

We gather information about people and retailers (Users) who access and use the Site, including:

• Personal information provided as a result of you using an online service available through the Site;
• Personal information provided to us by you through any other method (including, without limitation, correspondence or discussions through the Site);
• aggregated data, which track traffic to the Site but do not relate to you personally; and
• cookies (pieces of information transferred to your computer hard drive for record keeping).

The personal information collected will be held by us or on our behalf and by such other agent as we may appoint from time to time in providing the service to you.

The purpose of collecting info from you
Reasons that The CCC collects your personal information include:

• to provide you with information on, and enable you to use, any online services available through the Site;
• to monitor, develop and improve the Site, and ensure that content of the Site is presented in the most effective manner for users;
• to investigate any complaints relating to misuse of the Site;
• to contact you for general business and marketing purposes relating to the Site;
• to respond to queries and/or comments you have forwarded to us;
• analysis in aggregate form (identifiable characteristics removed so that you remain anonymous).

Disclosure
You agree that we may disclose your information as follows:

• to our related companies in relation to the provision to you of the online service available through the Site;
• to third parties in connection with a corporate re-organization, merger or amalgamation, or the sale of all or substantially all of our assets, provided that the personal information disclosed continues to be used for the purposes permitted by this Policy by the entity acquiring this information;
• as an administrative tool for identifying system problems and administering the Site;
  
• to third parties when we believe in good faith that we are required to do so by law;
• where we reasonably believe there has been an infringement of your rights or those of a third party and we reasonably believe disclosure of your information may remedy or assist in the remedy of the infringement; and
• aggregate information and other information that does not personally identify you to such third parties as we may see fit.

Consequences of non-provision of information
Failure by you to provide the necessary personal information when requested may result in certain online services not being available to you as expected.

Access and changes to your personal information
Your personal information is available for you to view and amend on your account profile.

If you have any questions at all about your personal information, please contact us: info@TheCCC.com.au

Opting in and opting out
At any time, you have the option to “opt out” of the service. If our intended collection, use or disclosure of your personal information is outside the collection, use or disclosure set out in this Policy, we will give you the option to either

• “opt out” and not receive certain online services available on the Site; or
• “opt in” and agree to be contacted by us in relation to certain matters, such as notification of new features to the Site or promotional activities.

Safeguards in place
Please note that the personal information you provide to us is stored in Australia on a secure server. However, as no data transmission over the Internet can be guaranteed to be completely secure, we cannot ensure or warrant the security of any information you transmit or receive through the Site. These activities are conducted at your own risk.

Changes to Privacy Policy
We may change this Policy from time to time and will notify you by posting an updated version on the Site and placing a date next to the Privacy Policy terms hyperlink so that you can be aware of the last update. This document represents our Privacy Policy as of 1st April 2021.

Complaints
If you have any complaints about The CCC Privacy Policy and practices, please contact our Privacy Compliance Officer at address:

The Privacy Compliance Officer
CSB Engage Pty Ltd
P O Box 318 Northbridge
NSW
2063
Australia